Shipping & Returns
Our Yummy Mummy Food Company range can be shipped to any address in Australia via either courier or Australia Post depending on your address.
Shipping times vary depending on location, but usual estimated shipping times are between 3-7 business days.
Please get in touch if you require express post, as we are happy to arrange this as postage pricing will differ.
Shipping costs are:
- Flat rate $10
- BUY IN BULK FOR FREE SHIPPING on orders of 14+ boxes of cookies.
Due to popularity of our products, a key service we offer is the ability to pre-order items before they’re available so you can be first to receive them when they arrive.
- If your order contains both in stock items as well as pre-order items, we will hold the order until the pre-order items arrive before dispatching
- Items marked as available for pre-order will be shipped as soon as stock arrives.
- We recommend placing separate orders unless you are happy to wait.
- Please note the estimated arrival date (ETA) provided is just an estimate, it can occasionally be further delayed.
100% SATISFACTION GUARANTEE
While we are confident our products will help you through their nutritious ingredients, success rates of any product can vary from person to person. Therefore we can only offer a 100% satisfaction guarantee on our product's quality.
If you are dissatisfied in any way with the quality of our products or how they have arrived to you within the first 30 days of your purchase we will refund the purchase price or exchange the product for you, no questions asked!
Simply return the used and empty packaging or unused portion of product within 30 days of date of purchase to the Yummy Mummy Food Company and a refund of the full cost of the product(s) will be given. Please note we can only refund product or empty packaging of product that is sent back.
Please contact us first and we will send you our return address and help in any way.
We will refund your purchase price and any taxes paid, but we are not able to refund shipping fees.
Refunds and exchanges will take up to 14 days to process and will only be accepted within 30 days of the shipping date.
We cannot accept returns on sale items, so please feel free to contact us with any questions about sale items before making your purchase.